Miles Condon, Ph.D.
Researcher · Strategist · Builder
milescondon@gmail.com · linkedin.com/in/milescondon · Neenah, WI
Marketing researcher with experience bridging technical data analysis and marketing strategy. Expert in designing research initiatives and AI implementation frameworks that drive adoption. Passionate about collaborating with Product and Sales teams to integrate AI automation that solves complex advertiser needs.
Core Skills
- Quantitative Analysis: SQL (Data Extraction), Python, R, SPSS, Experimental Design (A/B Testing), Causal Inference, Regression/GLM, Hypothesis Testing, Conjoint/MaxDiff, ML
- Market Research: Survey Design & Programming (Qualtrics), Qualitative Methods (In-Depth Interviews), Voice of Customer, Persona Development, Market Sizing (TAM/SAM/SOM), Thematic Analysis
- Marketing Strategy: SMB and Nonprofit Growth, Customer Segmentation, Competitive Analysis, Positioning
- AI & Product: AI Strategy, Large Language Models (LLM) and generative AI utilization, Product-Market Fit, AI Agent Development
Select AI Development Projects
Tandem App
Created and built a production AI chatbot assistant for twin parents that automatically builds optimized sleep schedules for twins and provides trustworthy answers to parents' questions by grounding every response in published clinical guidelines and research, reducing hallucinations from 14% to 2.5%. Python based; developed with Claude Code, Codex, and other AI tools.
Artscapes AI Agent
Built a generative AI platform for a landscaping business that acts as an AI data analyst for non-technical owners — answering plain-English questions about company performance with automatically charted insights — and as a content engine that writes research-backed, SEO-optimized blog posts with automated quality checks. Increased web traffic 61% and Google profile views 8%.
Work Experience
AI Strategy & Framework Development Specialist — Furbo (Remote)
Jul – Nov 2025- Designed a proprietary logic system serving as the unifying AI guidance system that mapped 10+ distinct behavioral attributes to specific voice guidelines, ensuring consistency across thousands of event triggers.
- Collaborated closely with Data Science (Product) and Marketing teams to align technical implementation with advertiser/user needs and overall strategy.
Assistant Professor of Marketing — St. Norbert College (De Pere, WI)
2018 – 2025- Designed and executed proactive programs (surveys, focus groups, A/B tests) to directly impact marketing strategy for over 15 SMBs and nonprofits.
- Designed hypothesis-driven studies on consumer decision-making and social psychological processes; produced 10+ publications at top-tier peer-reviewed journals and conferences.
- Leveraged large datasets to uncover consumer behavioral trends, translating complex statistical findings into actionable executive recommendations for non-technical stakeholders and into academic publications.
- Developed MBA and undergraduate courses to communicate complex concepts to non-technical audiences.
Marketing Consultant & Board Member — Village Book Builders (Remote)
2018 – Present- Directed a 12-member nonprofit board and key stakeholder relationships, setting strategic priorities, hiring the executive director, and overseeing the annual budget.
- As Board Chair, executed a full rebrand repositioning the organization toward high-net-worth donors, growing revenue 172% to $450K.
Education
- Certificate, Machine Learning: Making Data-Driven Decisions — MIT IDSS, 2025
- Ph.D., Business Administration (Marketing) — Texas Tech University, 2018
- M.A., Experimental Psychology (Social) — Texas Tech University, 2013